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Service Consultant (Port Elizabeth, EC)

Service Consultant (Port Elizabeth, EC)

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Service Consultant (Port Elizabeth, EC)

Job Role

A position of Service Consultant has opened in Port Elizabeth, in the Eastern Cape. Our client is seeking a Service Consultant to be responsible for the contact function of dedicated client portfolios in respect of underwriting

Minimum Requirements

  • Matric / Senior Certificate
  • FAIS Compliant essential (minimum of 30 credits if DOFA is 2009 or earlier OR full qualification if DOFA is after 2009)
  • Must have written and passed RE5
  • 3 years’ work experience in short term insurance
  • A valid driver’s license and own vehicle

Additional Experience:

  • Computer literate [MS Word, MS Excel, Policy Management system (in-house)]
  • Customer service orientated
  • Excellent communication skills, including telephone etiquette, bilingualism
  • Able to handle pressure
  • Planning and organizing skills
  • Good negotiation skills

Purpose of Role

  • To be responsible for the contact function of dedicated client portfolio’s in respect of underwriting
  • Credit control
  • Maintaining and building client relationships
  • Delivering excellent client service
  • Thorough knowledge of products
  • Retention of current client portfolio
  • Growing current client portfolio