Job Role

A position of Service Consultant has opened in Port Elizabeth, in the Eastern Cape. Our client is seeking a Service Consultant to be responsible for the contact function of dedicated client portfolios in respect of underwriting

Minimum Requirements

• Matric / Senior Certificate
• FAIS Compliant essential (minimum of 30 credits if DOFA is 2009 or earlier OR full qualification if DOFA is after 2009)
• Must have written and passed RE5
• 3 years’ work experience in short term insurance
• A valid driver’s license and own vehicle

Additional Experience:

• Computer literate [MS Word, MS Excel, Policy Management system (in-house)]
• Customer service orientated
• Excellent communication skills, including telephone etiquette, bilingualism
• Able to handle pressure
• Planning and organizing skills
• Good negotiation skills

Purpose of Role

• To be responsible for the contact function of dedicated client portfolio’s in respect of underwriting
• Credit control
• Maintaining and building client relationships
• Delivering excellent client service
• Thorough knowledge of products
• Retention of current client portfolio
• Growing current client portfolio